We will do monthly/quarterly preventive maintenance of your system based on your requirement and budget. Our tech support team will asssist you 7 days through email , phone and through remote support.
All our preventive maintenance plans comes with “Premium Remote Licenses” for all your workstations. That means we will assist resolving IT issues while you are on the phone.
In the case of component failure it may be necessary to contact the supplier who will provide support by telephone or e-mail and, if necessary, organise a replacement component within the agreed timescales